ISO 9001 is an internationally recognized standard for Quality Management System (QMS) that ensures organizations consistently deliver products and services in conformity with the needs and requirements of customers as well as those of legislation and regulations. ISO 9001 standard helps businesses implement a management system aimed at controlling processes, planning quality, evaluating performance and implementing improvements.

In contrast to other standards that target certain industry or product type, ISO 9001 can be applied to any organization regardless of its size and activity field. ISO 9001 standard suggests process-based approach to management, leadership involvement, risk-based thinking, internal audit, corrective actions, and decision-making based on evidence.

ISO 9001 standard is widely used in manufacturing and engineering organizations, service providing organizations, exporting companies, health care,education & government organizations. ISO 9001 ensures that an organization is committed to quality, customer satisfaction, operational excellence and internationally accepted management principles.